Frequently Asked Questions
Below is a list of frequently asked questions and detailed responses to the questions.
General Ordering Information
How does our custom writing service work?
To learn about how our service works, please visit the “how it works” page where you can read a detailed explanation of our features, along with a guide of steps to get your paper completed and a video tutorial.
How do I fill in the order form?
- Select required academic level;
- Indicate the number of pages;
- Choose format and citation style;
- Mark the necessary number of sources;
- Decide on the topic or let our writer choose one for you;
- Specify the deadline;
- Upload additional materials required for successful completion of the order.
How will I be able to send my case study/articles/materials to the writer?
What is the format of your custom essays?
How will I receive my paper?
How can I modify my initial order requirements?
At a later stage, when the writer was already assigned to work on your order, you cannot modify your initial order instructions. Your writer will complete the order in accordance with initial instructions.
What if I do not like my essay?
What is a rewriting and editing service?
Can I be sure that all writers listed on the website have passed an evaluation?
All writers working for our website have high working standards, are well-educated, and have several years of relevant professional experience in a particular field of study. Each writer passes several stages of evaluation and is constantly supervised by our Writers Department. Furthermore, with our transparent rating system, our customers’ feedback serves as the best indicator of each writer’s performance. So, when choosing a writer for your order, you can base your choice on several criteria:
• writer’s rating and order history with feedback from previous customers
• writer’s style and approach to working on the first page of your order
How can I pay for the custom written paper? Is it safe to submit payments through your website?
There are two ways to pay for your order: either first load money to your account on the our website and then pay from the balance, or pay directly from an order page by using PayPal. Submitting payment via PayPal is safe and secure.
How do I pay my writer and is there a Money Back Guarantee?
Can I get a discount?
At our website, we try to keep a good balance between affordable rates for customers and fair wages for writers. We try to interfere as little as possible into the bidding process and let it run on a free market basis. So, we choose to keep affordable pricing for everyone rather than lower rates on a selective basis.
How can I know that my paper is original?
Is this service confidential?
At our website, we guarantee our customers 100% confidentiality. We do guarantee that no personal information that you submit to us when placing the order will ever be disclosed to the writer or any third party. As long as you do not disclose such information yourself, the writer will not know where you are located, what your e-mail address is, or even your name. Moreover, sharing such information between you and the writers is against our confidentiality policy. So, we strongly encourage you to keep your communication with writers within strict business limits.
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